We are looking for an E-Commerce and CRM Analyst / Specialist that will be part of our dynamic E-business and CRM department.
About the Role
You'll know you're the right person if you're passionate for e-business, loyalty and lifecycle marketing, geek out when it comes to data and behavior and obsess over the latest consumer trends. We definitely need a team player and a doer, someone that can actually get things to the end.
> Provide operational, analytical and reporting support for daily operations of E-commerce & CRM team, as well as new e-business projects
> Manage, monitor and support Channel Management and presence in aggregators, marketplaces and location listings
> Assist in developing and implementing strategies that grow the customer base and drive sale & traffic both online and offline
> Work with team to optimize the conversion funnel, and improve the UX and customer communication
> Establish and implement best practices for database processes, measurement, evaluation, data capture, data quality and segmentation
> Assist in New eBusiness Projects, implementation and testing tasks
> Conduct market research to follow trends and competition
> Act as internal champion for system (e-commerce and CRM), promoting the tools and providing training
> Bachelor's or Master's degree in Marketing, Business or Analytics related field
> 3+ years of experience in a similar position in Ecommerce & CRM
> Good knowledge of CMS, CRM and Marketing Automation Tools
> Relevant work experience in digital marketing ( PPC, SEM, SEO, display, email , social etc)
> Experience in working with BI, Google Analytics and GTM etc
> Project Management Skills
> Ability to analyze data, identify trends and recommend actions. Able to spot and report data quality issues
> Very good use of Excel and MS Office
> Understanding of basic marketing segmentation and targeting
> Ability to juggle multiple projects and organize time effectively
> Very strong communication skills (verbal and written) & excellent command of the English language
> A self-starter, self-motivated and capable of working independently as well as part of a cross-border team
> Eagerness to work in a fast-paced environment subject to continuous changes
If you are looking for a fast growing environment to enhance your career further, please send us your CV at email@example.com.
All applications will be treated with strict confidentiality.